Our commitment to safe and responsible gaming
hibij believes that enjoyable gaming should always be controlled and mindful — your protection is our highest priority.
Why is responsible gaming important?
We are committed to building a healthy culture of sport and entertainment.
At hibij, we believe online gaming should be a source of pure enjoyment and entertainment — not a cause of stress or financial harm. Every member on our platform is given the opportunity and the tools to play responsibly, so that gaming always remains a positive experience.
Gaming becomes a problem when it starts to affect other areas of life — family, work, health, or financial stability. hibij is always ready to help you recognize that line and keep your gaming habits in check.
For ages 21+ only
hibij strictly prohibits all gaming services for anyone under 21. Age is verified when creating an account, and in any case of doubt we may request additional documentation.
Entertainment, not obligation
Treat gaming as a recreational activity. Placing more bets to recover lost money is never a solution — it only makes the problem worse.
hibij's protection tools
Our platform gives you full control over your gaming experience.
Set deposit limits
Set daily, weekly, or monthly deposit limits on your account. You will not be able to deposit beyond these limits, so you stay in control of your budget.
Self-exclusion
If you feel you need a temporary break from gaming, you can lock your account for a set period. During self-exclusion, no games can be played and no deposits can be made.
Time-out feature
If you want a short break, set a time-out from 24 hours up to 30 days. Your account will be inaccessible during this period, which helps reduce the urge to play too much.
Review gaming history
You can view your full gaming history and the details of deposits and withdrawals at any time. Understanding your own patterns and making informed decisions is an important tool.
24/7 support team
Our Bangla-speaking support team is always ready for any concerns about gaming. Contact us via live chat or at [email protected] — every question will be answered.
Account security
Use a strong password to keep your account secure and do not share your login details with any third party. This prevents unauthorized use.
Signs of problematic gaming
Recognizing these signs in time is important to help yourself or someone you care about.
Gaming is a recreational activity. But in some cases it can spiral out of control. hibij wants you to be able to recognize those signs early.
Psychological signs
- A strong urge to keep playing in order to win back lost money
- Feeling restless or irritable when not gaming
- Gradually spending more money and time on gaming
- Hiding the truth about gaming from family or friends
Financial and social signs
- Struggling financially to cover everyday expenses or bills
- Borrowing money or selling assets to fund gaming
- Neglecting work, studies, or family responsibilities
- Having trouble sleeping or eating when not gaming
If any of the above signs appear in you or someone you know, do not delay — contact hibij's support team. We are always available via live chat or email ([email protected]).
How to use the protection tools
Activating these tools on your hibij account is very straightforward.
Log into your account
Log in to your hibij account and go to the profile menu. Find the "Responsible Gaming" or "Security Settings" section there.
Choose the tool you need
Deposit limit, time limit, time-out, or self-exclusion — select whichever tool you need and set your preferred value.
Save your changes
Reducing a limit or activating self-exclusion takes effect immediately. For increasing a limit, a set waiting period applies for your safety.
Get support if needed
If you have any trouble changing settings or need further guidance, contact our Bangla-speaking team directly via live chat or at [email protected].
Tips for healthy gaming habits
Following a few simple rules keeps gaming enjoyable at all times.
- Set a fixed budget before you play and do not go over it.
- Do not think of gaming as a source of income — it is entertainment only.
- Take regular breaks and spend time with family and friends.
- Avoid gaming while under the influence of alcohol or any other substance.
- Only play with money you can afford to lose without affecting your daily life.
- Keep your emotions in check after a loss; do not place extra bets to recover losses.
- Set a daily gaming time limit and stick to it.
- If you have any concerns, speak to the hibij support team right away.
Protection of minors
Protecting those under 21 is our highest priority.
hibij strictly provides services to those aged 21 and above only. Completing an age verification process at the time of account registration is mandatory. If you believe a minor has accessed the platform, notify us immediately.
A note for parents
Use parental control software on your device and keep your login details secure.
Keep your account secure
Always log out when you are done and do not share your password with others.
Report any suspicion
If you suspect a minor is using an account, let us know at [email protected].
Responsible gaming Q&A
Find answers to common questions here.
Play responsibly, enjoy yourself
Everything at hibij is in your hands. Browse the games, learn the rules, and read our FAQ for any questions.