hibij Terms and Conditions

General Provisions

These Terms and Conditions ("Terms") form a binding legal agreement between hibij and the users ("user" or "player") of the hibij platform and all its services. By accessing the hibij.lat website, creating an account, or starting to use any service on the platform, you automatically and fully accept these Terms.

These Terms shall be read and applied together with hibij's Privacy Policy and Responsible Gaming Policy. The content set out in those documents forms an inseparable part of these Terms.

If you do not agree with these Terms, please refrain from using the hibij platform. For any doubts or questions, contact our support team.

Eligibility & Age Requirement

To create an account and use the hibij platform, the following eligibility criteria must be met:

• You must be at least 21 years old. Minors are strictly prohibited from using this platform.
• You must open an account voluntarily and of your own free judgment.
• You must not use the platform from any location where such online gaming services are prohibited by local law.
• You must hold a valid national identity card or passport that can be presented at the time of identity verification.
• You are creating the account in your own name and for yourself — not on behalf of or as a representative of any other person.

hibij may request necessary documents for age or identity verification at any time. hibij reserves the right to temporarily or permanently suspend an account if the required documents are not provided.

Account Registration & Management

3.1 Registration Process

When opening an account with hibij, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in account cancellation and forfeiture of all deposited funds.

• Each person may create only one account. If the same person holds multiple accounts, all of them will be closed.
• The mobile number and email address provided at registration must be valid.
• If any account information changes, our support team must be notified promptly.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Do not share this information with anyone.

• All activity conducted from your account will be considered your responsibility.
• If you suspect unauthorized access to your account, contact [email protected] immediately.
• For security purposes, it is recommended that you change your password regularly.

Deposits & Withdrawals

4.1 Deposit Rules

The following methods are accepted for depositing money on the hibij platform: bKash, Nagad, Rocket and Bank Transfer (via major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank).

• Minimum deposit amount: ৳500 (per method).
• Deposits must be made only from a payment account registered in your own name — deposits via third parties are not permitted.
• hibij is not responsible for failed transactions due to incorrect information.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing is typically completed within 10 to 45 minutes.
• Withdrawal funds will be sent only to the payment account from which the original deposit was made.
• Winnings from bonuses must meet the specified wagering requirements before withdrawal (see Section 5 for details).
• hibij reserves the right to hold a withdrawal until identity verification is completed.

4.3 Currency & Taxation

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). Any liability relating to taxes or duties is entirely the player's own responsibility.

Bonuses & Promotional Offers

5.1 Welcome Bonus

hibij offers a welcome bonus for new players: a 120% bonus on the first deposit, up to ৳20,000.

• Example 1: Deposit ৳1,000 and receive a ৳1,200 bonus — total balance will be ৳2,200.
• Example 2: Deposit ৳34,000 or more and receive the maximum ৳20,000 bonus — total balance will be ৳54,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times the bonus amount. The calculation is based on the bonus amount only — the deposited amount is not included.

Example: ৳1,200 bonus × 20 = after wagering ৳24,000, winnings from the bonus can be withdrawn.

• The bonus balance cannot be withdrawn before the wagering requirement is met.
• Each bonus offer may have its own validity period; if the wagering requirement is not met within the specified time, the bonus will be cancelled.
• Misuse or manipulation of bonuses will result in forfeiture of the bonus and related winnings.

5.3 Other Promotional Offers

hibij provides various promotional offers and rewards from time to time. Specific terms apply to each offer, which will be published separately alongside the offer.

Betting & Gaming Rules

The hibij platform offers various games including slots, live casino, and cricket betting. Each game has its own rules, which are displayed when the game is launched.

• Every bet is final and irreversible — once confirmed, it cannot be cancelled or changed.
• If a discrepancy in a game result occurs due to a technical error, hibij will make a decision after investigation.
• For sports betting, all bets will be settled on the basis of official results.
• For any game interrupted midway due to a system error or network disconnection, hibij will endeavor to provide a reasonable resolution.
• hibij ensures fair play and impartiality in game operations.

Prohibited Activities

The following activities are strictly prohibited on the hibij platform:

• Fraud & Deception: Using another person's identity, providing false information, or presenting forged documents.
• Bonus Abuse: Operating multiple accounts with the intent of obtaining bonus benefits.
• Money Laundering: Attempting to legitimize funds from illegal sources through this platform.
• System Hacking: Any attempt to intrude on or manipulate the platform's software or hardware.
• Bot Usage: Operating games through automated software or robotic systems.
• Harassment of Others: Inappropriate or threatening behavior toward other players or staff.
• Third-Party Payments: Using a payment method not registered in your own name.

Involvement in any of the above prohibited activities may result in account cancellation, balance forfeiture, and legal action where necessary.

Privacy & Data Protection

hibij places the highest importance on protecting your personal information. Full details on how your information is collected, stored, and used can be found in our Privacy Policy.

• Your personal information will never be sold to third parties.
• The platform uses SSL encryption technology to keep all data secure.
• Financial transaction data is used solely for payment processing.
• Information may be shared with regulatory authorities upon request where required by legal obligation or for investigation of suspicious transactions.

Responsible Gaming

hibij believes that gaming should be an enjoyable and controlled form of entertainment. We treat responsible gaming as our top priority.

• You can set deposit limits, betting limits, or session time limits for yourself.
• Using the self-exclusion feature, you can deactivate your account for a specified period.
• If any signs of gaming addiction appear, contact our support team immediately.
• Avoid playing games or placing bets due to financial difficulties or with borrowed money.

More detailed information on responsible gaming can be found on our Responsible Gaming page.

Account Suspension & Closure

10.1 Suspension by hibij

hibij reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of these Terms.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Failure to complete identity verification.
• Prolonged inactivity on the account.

10.2 Closure by the Player

You may request to close your account at any time. In this case:

• You will be given the opportunity to withdraw any valid balance in the account (subject to wagering requirements being met).
• The account closure request must be submitted by emailing [email protected] or through live chat.

Limitation of Liability

hibij will not bear any liability in the following circumstances:

• Any loss caused by internet disconnection or technical failure.
• Delays or failures of third-party payment systems.
• Account losses due to the player's own negligence or security breaches.
• Circumstances beyond our control (force majeure).

hibij always strives to provide a safe and reliable service. To resolve any complaints or disputes, please contact our support team first.

Changes & Amendments

hibij reserves the right to change, amend, or update these terms and conditions at any time. Players will be notified as early as possible in the case of significant changes.

• Continued use of the platform after any changes will be considered acceptance of the revised terms and conditions.
• New terms and conditions will take effect from the date of publication.
• The latest terms and conditions will always be available at hibij.lat/terms-conditions.

Our support team is available 24/7 for any questions or clarifications regarding these terms and conditions.